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Package & Membership Policy

Last Update: June 2026

1. Class packages & memberships

All packages and memberships are non‑transferable and may only be used by the purchasing account holder.

  • Validity periods and expiry dates are clearly displayed at checkout and in your account.

  • Mesa Yoga may update the range of packages and memberships offered at any time; changes do not affect products already purchased.

2. Expiration

  • Packages and memberships expire automatically after the stated validity period.

  • After expiry, unused classes or benefits cannot be reinstated, extended or refunded, unless required by mandatory consumer‑protection law.

  • In cases of serious illness, injury or pregnancy, Mesa Yoga may, at its sole discretion and upon presentation of appropriate documentation, pause or extend the validity period.

3. Cancellations and no‑shows

  • Class bookings must be cancelled at least 4 hours prior to the scheduled start time (unless a different timeframe is expressly stated for specific events or workshops).

  • Late cancellations or no‑shows will result in the loss of one class credit or, for memberships, the full charge for that booking according to the current price list.

  • For workshops, retreats or special events, separate cancellation conditions may apply and will be communicated at the time of booking.

4. Refunds

  • All class packages, memberships and passes are non‑refundable once purchased, except where a refund is required by applicable mandatory consumer‑protection law.

  • If Mesa Yoga cancels a class, event or program, you will receive either a replacement credit, rebooking option or refund, as communicated at the time of cancellation.

  • Any administrative fees, third‑party processing fees or currency‑conversion charges are non‑refundable, unless otherwise stated.

5. Changes to this policy

  • Mesa Yoga may modify this Package & Membership Policy from time to time. The version in force at the time of purchase applies to that purchase.

  • The current version is published on our website and is available on request at the studio.

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