Orders are processed within 1–3 business days (may vary during peak periods).
Shipping times are estimates and may vary depending on location.
Shipping fees are calculated at checkout and are non-refundable.
International orders may be subject to customs duties and taxes (not included).
Returns are accepted within 14 days (Switzerland) for eligible items.
Items must be unused, in original condition, with tags.
Return shipping costs are the responsibility of the customer unless the item is faulty.
Some items are non-returnable (e.g. hygiene-sensitive or personalised products).
Refunds are processed after inspection using the original payment method.
